Privacy Policy

 JA Swimming Academy Ltd. is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you use our website and services. By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of Personal Information:

• Personal Identifiers: Name, email address, phone number, postal address.
• Payment Information: Credit/debit card details, billing address.
• Technical Information: IP address, browser type, device type, operating system.
• Usage Information: Pages visited, links clicked, time spent on our website.
• Other Information: Information you provide through forms, surveys, or customer service interactions.

How We Use Your Information

We may use your Personal Information for the following purposes:

• To Provide and Improve Our Services: To process your registration, schedule lessons, communicate with you about your lessons, and personalise your experience.
• To Process Transactions: To process payments, refunds, and manage your account.
• To Communicate with You: To send you newsletters, promotional offers, or other information about our services (with your consent).
• To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal processes.
• To Protect Our Rights and Interests: To prevent fraud, misuse of our services, or other illegal activities.

How We Share Your Information

We may share your Personal Information with the following third parties:

• Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or provide other services.
• Legal Authorities: We may disclose your information if required by law, court order, or other legal process.
• Business Transfers: We may share your information in connection with a merger, acquisition, or sale of our business.

Your Choices

You have the following choices regarding your Personal Information:

• Access and Correction: You may access and correct your Personal Information by contacting us.
• Marketing Communications: You may opt out of receiving marketing communications from us by following the instructions in our emails or contacting us.
• Cookies: You may disable cookies through your browser settings, but this may limit your use of our website.

Security

We implement reasonable security measures to protect your Personal Information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at josh@jaswimacademy.co.uk

Effective Date: 12 July 2024